Privacy Policy

1. Information We Collect

We may collect the following types of information:

1.1 Personal Information:

• Name, email address, phone number, and other contact details.
• Payment information for billing purposes processed securely through third-party payment providers.
• Business details, including company name and designation.

1.2 Non-Personal Information:

• Device information, including IP address, browser type, and operating system.
• Usage data, such as pages viewed, time spent on our website, and clickstream data.

1.3 Data Provided by Clients:

• Files, code, or other materials shared for the purposes of custom software development or service delivery.

2. How We Use Your Information

We use the information collected for the following purposes:

• To deliver and improve our services.
• To respond to inquiries, provide customer support, and manage client accounts.
• To process payments and manage billing.
• To send service updates, promotional offers, and marketing communications you can opt out at any time.
• To ensure compliance with legal and regulatory requirements.
• To analyze trends, administer the website, and improve user experience.

3. How We Protect Your Information

We implement industry-standard security measures to protect your personal and non-personal information, including:

• Encryption for sensitive data e.g., payment information.
• Secure servers and firewalls to prevent unauthorized access.
• Limited access to data by authorized personnel only.

However, no system is entirely secure. While we take reasonable precautions, we cannot guarantee the absolute security of your data.

4. Information Sharing and Disclosure

We do not sell, rent, or trade your personal information to third parties. However, we may share your information in the following cases:

• With Service Providers: Third-party vendors and partners who assist in delivering our services e.g., payment processors, cloud storage.
• Legal Compliance: When required to do so by law or in response to legal processes, such as subpoenas or court orders.
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new entity.

5. Your Rights

You have the following rights regarding your personal data:

• Access and Update: Request access to your personal information and update it if it"s incorrect.
• Deletion: Request the deletion of your personal information, subject to legal or contractual obligations.
• Opt-Out: Unsubscribe from marketing emails or opt-out of data collection where applicable.

To exercise your rights, please contact us at Plot No. 27/11, Saba Avenue, Street 31, Phase- V, DHA, Karachi.

6. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance user experience, analyze website performance, and provide targeted advertisements. By using our website, you consent to the use of cookies. You can manage your cookie preferences through your browser settings.

7. Third-Party Links

Our website or software may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. Please review their privacy policies before providing any personal information.

8. Data Retention

We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy or comply with legal requirements. Once no longer needed, your data will be securely deleted or anonymized.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal reasons. Any updates will be posted on this page, and the effective date will be updated accordingly. We encourage you to review this policy periodically.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us:

LuckyStakes

Address: Plot No. 27/11, Saba Avenue, Street 31, Phase- V, DHA, Karachi

Email: luckystakesofficial@gmail.com